Orders can be placed via online store.
We accept these payment methods:
If you pay via bank transfer or Western Union, you have to confirm your payment at "Inform Payment" within 2 days. If no payment is received, the order will be canceled, and the items will be available again.
"Inform Payment"
https://www.tongcactus.com/informpayment
If you have any questions, please email tongcactus@gmail.com
International shipping fees are calculated at checkout.
All orders are shipped within 5 business days after received complete payment.
If you request document, your order will be held until it can ship with the document.
You will receive a tracking information via email when your order is shipped.
You can track your order status at Thailand Post website.
https://track.thailandpost.co.th/?lang=en
After a parcel is dispatched out from Thailand, you can track the status with your local post office website.
All parcels shipped to the USA via Dragon Courier require proper documentation.
• Protected Plant Permit
• Import Permit
• USDA Shipping Label
You can apply for these documents directly on the USDA website. Orders can only be shipped once all required permits and labels are provided
Unfortunately, we only provide phytosanitary certificates for plants from our website.